Trust Your Spas; Treat Yourself

You can now enjoy that relaxing massage with complete ease of mind, thanks to the TRUST programme.

Portrait of Tammy Strobel

You can now enjoy that relaxing massage with complete ease of mind, thanks to the TRUST programme.

My Reading Room

From now until Feb 1, 2017, get a pair of Swarovski crystal earrings worth $50 when you buy a TRUST Card Package from Bonafides (all outlets, including #05-01 100 AM, 100 Tras Street, tel: 6737-2828). Simply flash this page to enjoy this offer. For a full list of outlets, visit

With the wide array of spa and wellness packages promising greater savings in the market, it is often very tempting to sign up for a few to get more bang for your buck. But chances are, doubts – like the possibility of a treatment centre closing unexpectedly and whether you can get a refund when that happens – could stop you from going ahead.

The TRUST Programme, managed by EZ-Link Pte Ltd, assuages such concerns by safeguarding your packages to ensure that the value of the unutilised portion is refunded when participating spa and wellness centres cease operations.

Here’s how it works: When you purchase a package, the funds are credited to an account managed by EZLink; the money does not go directly to the treatment centre involved. Payment is only made to the merchant each time a session is redeemed. In the event that the merchant ceases operations, customers with the TRUST Card can go to EZ-Link for a refund of their packages.

The TRUST Programme partners with CaseTrust and the Spa & Wellness Association of Singapore to ensure participating merchants are credible and committed to providing customers with a pleasant experience.

TRUST merchants include Bella Skin Care, Bonafides, Dandy House, Han Dynasty Spa, Miss Paris, Naturecare Oriental Massage, OD Wellness, Theresa Beauty and Tian Di Health Spa.

To sign up, simply purchase any package from a participating merchant, which will then provide you with a TRUST Card. It will be linked to an online TRUST account where you can track your balance, and view your transaction history as well as the expiry dates of your prepaid packages. Even better, multiple packages can be stored in your TRUST Card.

Now, you can enjoy those welldeserved spa treatments with complete ease of mind.

My Reading Room

For more information on the TRUST programme and its participating merchants, visit

More: packages